shipping & returns

Shipping
Purchased products will be received 8 – 12 days from the date purchased.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Return Instructions

  • Pack the item(s) securely in the original product packaging, if possible. All items must be returned in good condition to ensure that you receive credit. Before sending your return shipment, please remove all extra labels from the outside of the package.
  • Enclose this page which includes your order number, reason for return, billing name, and address with the item(s).
  • Send the return package to the following address (you can use the label provided on the front of your receipt)


GUSTS OF BIG TIMBER
200 McLeod St
Big Timber, MT 59011

Package should be shipped pre-paid through a traceable method like UPS or Insured Parcel Post. Please note: Shipping and Handling costs, gift box costs and other charges are non-refundable. We cannot accept COD deliveries.

Please email design@gustsofbigtimber.com or call 406.932.5451 with any further questions.